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Crisis & Transactions

Effective crisis management starts with the opportunity to identify the full range of potential crises – and then prepare for them ahead of time. We begin with a vulnerability assessment, then develop contingency plans for every potential scenario, including the attendant communication strategies. We’ll help establish crisis teams and internal protocols – before they are needed. And when a crisis occurs, we’ll guide you in real time through communications with all stakeholders and the media as events unfold. A decisive and proactive response, grounded in thorough preparation, can earn the market’s respect – and protect value.

We’ve helped clients minimize public alarm, mitigate reputational damage, and position themselves for post-crisis recovery through the full spectrum of crisis events, including:

  • Product Recalls, Safety and Tampering
  • Financial and Accounting Issues
  • Data Breaches
  • Litigation and Regulatory
  • Natural Disasters and Acts of God
  • Industrial or Environmental Issues
  • Labor and Employment Issues
  • Executive Transition
  • Social Media Incidents

ICR’s services include:

  • Crisis Communications Response
  • Crisis Vulnerability Assessments
  • Crisis Plan Development
  • Data Breach Crisis Plans
  • Online Crisis Plan Portal
  • Crisis Simulation Exercises